Covid-19 disclosure - Grand Hotel De Rose

Dear Guests,

In compliance with the indications of the World Health Organization and the Italian regulations envisaged by the competent bodies, we have implemented a series of operating protocols that guarantee the highest standards of health safety and protection to our guests and our staff.

Therefore, please read our new guidelines below.



Our commitment for you.

Covid-19 disclosure


We want to welcome you and make sure that your holiday can take place in total safety and serenity.
A specific COVID UNIT daily checks the timely and diligent application of the prevention procedures and constantly monitors their effectiveness.
HYGIENE AND HEALTH PROTECTION
Air conditioning systems:
Common areas: for additional security the air conditioning will not be turned on. According to the current provisions a Complete Sanitation of the central body and all the fan coils was carried out in accordance with the OMS, a thorough cleaning and sanitization is performed in the common areas and rooms implants before the arrival of each guest with hydroalcoholic solution and hydrogen peroxide.
Sanitizing gel dispenser:
In each common area disinfectant gel dispensers are available.
Personal safety devices:
Guests and contact staff are required to wear surgical masks in the common areas
where it will not be possible to guarantee the safety distance (1 mt).
Common areas sanitation:
common areas are daily sanitized with specific bactericidal and virucidal products.
For lifts, beach huts and common changing rooms, sanitation will be hourly.
Room sanitation:
Most of our rooms offer private outdoor spaces and large windows that favour the ventilation of the rooms.
The rooms are subjected to sanitation with specific bactericidal and virucidal products at each guest change.
Furthermore, the daily cleaning and sanitizing protocol of the rooms has been intensified with particular attention to ”touch screen” objects.
Temperature detection:
For access to the facility, body temperature detection with thermoscan devices will be carried out
contactless, respecting the security and privacy of guests and staff.
PRIVACY AND SOCIAL DISTANCE
Check-in and check-out:
The check-in procedures can be partially completed before arrival in order to avoid contacts as much as possible close to the reception staff. Contactless payment systems during check out are preferred.
CONTACT FOR FURTHER DETAILS ABOUT BOOKING OFFICE
Restaurants and bars:
Our restaurants and bars easily guarantee the adequate distance between the tables required by current regulations.
You can also take advantage of the room service in your room to combine maximum security with the pleasantness of an exclusive experience. For additional security, breakfast, lunch and dinner will be served on time to comply with the anti-assembly rules in force. Timetables will be communicated in the booking email.
Private beach, swimming pool and Jacuzzi:
The usual high hygiene standards have been further strengthened to ensure maximum safety.
The sanitation of the loungers and all the surfaces of the cabin after each treatment performed with hydroalcoholic and peroxide solutions, together with the use of specific protective devices worn by therapists, guarantee to live the relaxation experience in complete safety. Cabins and bathrooms are sanitized several times a day depending on needs with sodium hypochlorite solution and the safety of swimming pool water is guaranteed by automatic chlorination systems.
STAFF TRAINING
Staff:
All our staff have been trained in the application and supervision of health and safety protection protocols of guests and staff in accordance with the guidelines of the World Health Organization and the relevant government bodies.
All staff will undergo temperature control at the beginning of the work shift. Strict security protocols have been implemented also for the access to the hotel from the suppliers.
BOOKING FLEXIBILITY
Book freely:
To allow you to plan your next holiday, we have carefully reviewed our policies.
Contact us and we will find the best solution.
EXTERNAL MATERIAL
Given the criminal liability of the hotel, it will not be possible, with any derogation, to bring external material of any kind.
We will update these guidelines constantly according to the regulations in force.
Book now